Last updated: 23 September 2026.
Locations describe the current standard configuration or provider environment and do not promise EU-only residency. Optional services process data only when the related feature or connection is enabled. Provider terms and locations can change; customers should review this page before deployment.
| Provider | Purpose | Potential data | Current location / transfer note |
|---|---|---|---|
| Supabase / AWS | Database, authentication, realtime, functions, storage | Accounts, workspaces, contacts, chats, configurations, metadata | Primary production project: US East, North Virginia |
| Cloudflare | Pages, Workers, CDN, security, R2 file storage | Traffic metadata, requests, uploaded files | Global network; production R2 bucket currently APAC and not EU-jurisdiction bound |
| OpenAI | AI answers, summaries, translations, embeddings | Prompts, relevant messages/context, knowledge content | Standard business API configuration; no CRM Software Pro EU-only/ZDR configuration is represented here |
| Vapi | Voice-call orchestration | Call configuration, audio/transcripts, call metadata | Standard API endpoint; not Vapi's separate EU endpoint |
| ElevenLabs | Voice synthesis, preview, cloning when enabled | Text, voice samples, generated audio, identifiers | Standard environment; EU isolated environment is a separate eligible offering |
| Simli | Realtime avatar generation when enabled | Avatar inputs, audio/video/session data | International processing under provider terms |
| Resend | Transactional email | Recipient, subject, email content, delivery metadata | International processing under provider DPA/subprocessor terms |
| Stripe | Subscriptions, invoices, payments | Billing identity, payment and transaction metadata | Stripe global infrastructure and applicable transfer terms |
| OAuth, Gmail, Calendar and connected services when enabled | Account identity and connected-service content | Optional; locations governed by Google service terms | |
| Meta / WhatsApp, Telegram, Slack | Connected customer/team channels | Channel identities, messages, attachments, metadata | Optional; governed by each provider's terms and network |
Change notice
Material subprocessor changes will be published here. Customers that require contractual advance notice should request it in their signed DPA.
Questions or objections
Contact dpo@sem.chat with the workspace name, intended features, countries of data subjects, and required residency or transfer restrictions.